Privacy Policy
NUVÉXIS Hotel OS
Scope and Application
This Privacy Policy describes how NUVÉXIS SASU collects and processes personal data when you use NUVÉXIS Hotel OS as a hotel operator, staff member, guest-facing channel, or website visitor.
Data Controller
NUVÉXIS SASU (NUVÉXIS), registered at 47 rue Vivienne, 75002 Paris, France, operates NUVÉXIS Hotel OS, a cloud property management system for luxury hotels.
For privacy inquiries: privacy@nuvexisos.com. For legal matters: legal@nuvexisos.com.
Categories of Hotel Data Processed
NUVÉXIS Hotel OS processes data necessary to operate front desk, housekeeping, revenue management, guest communications, digital check-in, QR guest journeys, device management, and security modules.
- Guest identity and reservation data (name, contact, stay dates, preferences)
- Payment and folio records processed via integrated payment providers
- Staff accounts, roles, audit logs, and property configuration
- Housekeeping assignments, room status, and operational telemetry
- Device identifiers for locks, scanners, kiosks, and mobile endpoints
- Security events, access logs, and backup metadata